Privacy Policy

Overview

This Privacy Policy explains how Orepli collects, uses, and protects information when you use our website, applications, and services.

Information we collect

• Account details such as name, email address, and workspace name.
• Email metadata and content for connected mailboxes to deliver automated responses, routing, and audit trails.
• Knowledge base documents you upload for response drafting.
• Usage data such as requests, errors, and feature interactions for reliability and improvement.

How we use information

• Operate the service and generate email drafts, routing decisions, and audit records.
• Provide security, abuse prevention, and operational monitoring.
• Support, troubleshooting, and service communications.

Google API data usage

If you connect Gmail, Orepli accesses mailbox data only to provide the features you request. We do not use Google user data for advertising.

Access is limited to the scopes you grant, and you can revoke access at any time from your Google account settings.

Data retention

We retain data for as long as your account is active or as needed to provide the service. You may request deletion at any time by contacting us.

Security

We use industry-standard safeguards to protect data in transit and at rest. No system is 100% secure, but we continuously improve protections.

Your choices

• Access or update your account details in the app.
• Disconnect integrations at any time.
• Request data export or deletion by contacting us.

Contact

For privacy requests, contact us at privacy@orepli.com.